Lab. for Human-Computer Interaction and Smart Technology National Kaohsiung University of Science and Technology

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Prof. Kuo-Wei Su

Education

  • Ph.D. in Industrial Engineering & Engineering Management (Ergonomics), National Tsing Hua University (2000.12)
  • M.S. in Statistics, National Central University (1997.6)
  • Visiting Professor, Department of Systems Design Engineering, University of Waterloo, Ontario, Canada (2012–2013)

Research Interests & Advising Approach

  • Human-computer interaction design, social commerce, big data applications, human-AI collaboration
  • Methods and applications of human-centered design
  • Developing practice-oriented research topics through industry-academia collaboration
  • Training students to write academic and applied grant proposals, publish at major domestic and international conferences, write English-language master's theses, and build strong industry relationships

PRINCIPAL INVESTIGATOR

Chris, Kuo-Wei Su

National Kaohsiung University of Science and Technology

Dept. of Information Management Distinguished Professor · Office of Continuing Education and Operations Management Dean

President, Asian Council on Ergonomics and Design Former President, Ergonomics Society of Taiwan Supervisor, Chinese Institute of Industrial Engineers

Dr. Kuo-Wei Su (Chris) currently serves as a Distinguished Professor in the Department of Information Management at National Kaohsiung University of Science and Technology (NKUST), Taiwan, and concurrently serves as the Director of the Office of Educational Promotion and Business Management. At the same time, he is also the President of the Asian Conference on Ergonomics and Design (ACED), a Supervisor of the Chinese Institute of Industrial Engineers (CIIE), as well as the former President of the Ergonomics Society of Taiwan (EST) and the former Convener of the Human Factors and Ergonomics and Design Subfield of the National Science and Technology Council (NSTC). Currently, he also serves as the Convener of the Medical Human Factors Engineering Project in the Healthcare Systems Consortium (HSC) of the National Science and Technology Council. Professor Su graduated from the Institute of Industrial Engineering and Engineering Management at National Tsing Hua University (NTHU) in 2000 and received the Outstanding Doctoral Student Award; prior to this, he obtained a master's degree in Statistics from National Central University (NCU) in 1997. Before joining NKUST, he taught at National Kaohsiung First University of Science and Technology (now merged into NKUST), and served as the Vice Dean of Academic Affairs and the Director of the Library and Information Center in 2013 and 2015, respectively. In addition, from 2012 to 2013, he received funding from the National Science Council to serve as a visiting professor in the Department of Systems Design Engineering at the University of Waterloo in Ontario, Canada. In 2014, Dr. Su received the

Current & Major Past Positions (Full List)
  • President, Asian Council on Ergonomics and Design
  • Former President, Ergonomics Society of Taiwan
  • Supervisor, Chinese Institute of Industrial Engineers
  • Standing Director, Ergonomics Society of Taiwan
  • Review Committee Member, MOST Industrial Engineering Industry-Academia Projects
  • Planning & Review Committee Member, MOE Teaching Practice Research Program (Business Management)
  • Planning & On-Site Review Committee Member, Joint Commission of Taiwan National Quality Award — Smart Healthcare
  • Planning Committee Member, MOST Industrial Engineering Frontier Issues & Emerging Technologies
  • Director, Contextual Intelligence Society of Taiwan
  • Convener, MOST Human Factors & Design Program Planning (2020–2022)
  • Review Committee Member, MOST Human Factors & Design Program Projects
  • Preliminary Review Committee Member, MOST Human Factors & Design Undergraduate Projects
  • Deputy Review Committee Member, 27th–29th Taiwan Excellence Award (Quality Category)
  • Convener, Social Network Committee, Chinese Institute of Industrial Engineers
  • Editor-in-Chief, Journal of Ergonomics Study, Ergonomics Society of Taiwan
  • Chair, Dept. of Information Management, National Kaohsiung First University of Science and Technology (NKFUST)
  • Director, Library and Information Center, NKFUST
  • Associate Vice President for Academic Affairs / Director, Teaching and Learning Center, NKFUST
  • Director, E-Business Center, NKFUST
  • Director, New Venture Development Center, NKFUST
  • Director, Technology Cooperation Office and Continuing Education Center, Takming University of Science and Technology
Journal Publications (Reviewer / Author)
  • Virtual Reality
  • Journal of Ambient Intelligence and Humanized Computing
  • Health Care Management Science
  • Journal of Industrial and Production Engineering
  • Journal of the Chinese Institute of Industrial Engineers
  • Human Factors and Ergonomics in Manufacturing & Service Industries
  • Contemporary Management Research
  • International Journal of Applied Science and Engineering
  • International Journal of Engineering Business Management
  • Knowledge-Based Systems
  • Safety Science
  • International Journal of Computers and Applications
  • Journal of Ergonomics Study (Taiwan)
  • I-SHOU University Journal of Humanities and Social Sciences
  • Electronic Commerce Studies
  • Journal of Electronic Commerce
  • Journal of Information Management
Research Grants (Full History as PI / Advisor)
  • AY108 (2019.08–2020.07): Establishing and Verifying a Blockchain-Based Lodging Platform Using an HCI Perspective and Integrated Technology Acceptance Model (I). MOST Grant, PI · MOST 108-2221-E-992-005
  • AY107 (2018.09–2019.05): Collection and Monitoring of Physiological and Cognitive Signals During Personal Combat. Contextual Intelligence Society of Taiwan, PI
  • AY107 (2018.08–2019.07): Applying the SEM-CPU Method to Chatbots in Social Commerce. MOST Grant, PI · MOST 107-2221-E-992-063
  • AY106 (2018.07–2019.02): Building and Testing a Smart Community Loyalty & Rewards System Using GOMS and QUIS. MOST Undergraduate Grant, Advisor · MOST 107-2813-C-992-016-E
  • AY106 (2018.05–2018.10): Building a Conversational Chatbot for Smart Travel from an HRI Perspective. Industry-Academia Collaboration Grant (SME Tech Outreach), PI
  • AY106 (2018.05–2018.10): Introducing HCI Techniques to Mobile Gaming. Industry-Academia Collaboration Grant (SME Tech Outreach), PI
  • AY106 (2017.08–2018.07): Exploring User Interface and Experience for VR/AR in E-Commerce. MOST Grant, PI · MOST 106-2221-E-327-022
  • 2017 (2017.01–2017.12.31): 2017 Industry-Academia Collaboration Information Service Center Operations Project. Ministry of Education, PI
  • AY105 (2017.01–2017.02): Preliminary Study on Web Push Technology Combining Big Data with Travel Information. PI, Zhihuang Network Technology Co., Ltd.
  • AY105 (2016.08–2017.07): Exploring Social Big Data Visualization from a User Interface and Experience Perspective. MOST Grant, PI · MOST 105-2221-E-327-026
  • AY105 (2016.07–2017.02): Developing a Real-Time Urban Parking System Based on HCI Behavioral Models. MOST Undergraduate Grant, Advisor · MOST 105-2815-C-327-009-E
  • 2016 (2016.02–2017.12.31): 2016 Industry-Academia Collaboration Information Service Center Operations Project. Ministry of Education, PI
  • 2015 (2015.11–2016.10): Smart One-Cloud-Multi-Screen Advertising Display from a User Perspective. MOST Industry-Academia Collaboration Grant, PI
  • AY103 (2015.07–2016.02): A Stress-Management Gamification App Using an EEG Headset. MOST Undergraduate Grant, Advisor · MOST 104CFA2700015
  • AY104 (2015.08–2016.07): Exploring and Establishing Mobile Game Interface Design Guidelines from a User Perspective (II). MOST Grant, PI · MOST 104-2221-E-327-013
  • AY103 (2014.08–2015.07): Exploring and Establishing Mobile Game Interface Design Guidelines from a User Perspective (I). MOST Grant, PI · MOST 103-2221-E-327-037
  • AY102 (2014.06–2014.12): Enhancing Customer Relationship Management and Online Marketing Development. Co-PI, Sunfar Computer Co., Ltd.
  • AY102 (2013.08–2014.07): Building a Mainland Tourist Guide System and Examining Tourist Behavioral Intention with UTAUT (II). NSC Grant, PI · NSC 102-2221-E-327-028
  • 2013 (2013.07.01–2014.02.28): Eye-Tracking Usability Testing of a Mainland Tourist Guide System. NSC Undergraduate Grant, Advisor · NT$47,000
  • AY101 (2012.12–2013.01): Student Achievement and Development Survey. PI (commissioned by the Dept. of Information Management, NKFUST) · NT$100,000
  • AY101 (2012.07–2012.08): Research on Mobile Social App Development. PI, Zhihuang Network Technology Co., Ltd.
  • AY101 (2012.08–2013.07): Building a Mainland Tourist Guide Learning System and Examining Tourist Behavioral Intention with UTAUT (I). NSC Grant, PI · NSC 101-2221-E-327-010
  • 2012 (2012.08–2013.07): NSC-Sponsored Short-Term Overseas Research for Scientific and Technical Personnel. Dept. of Systems Design Engineering, University of Waterloo, Canada
  • 2012 (2012.01–2012.12): Featured Development Project. PI, National Kaohsiung First University of Science and Technology (NKFUST)
  • AY100 (2011.10–2012.03): Location-Based Service (LBS) Tour-Guide App for Foreign Visitors in Kaohsiung. PI, Zhihuang Network Technology Co., Ltd.
  • AY100 (2011.10–2011.12): Usability Testing and Development Evaluation of the LBS Tour-Guide App. PI, Zhihuang Network Technology Co., Ltd.
  • AY100 (2011.08–2012.07): Building and Evaluating an Ontology-Based Air Traffic Controller Knowledge Learning System (II). NSC Grant, PI · NSC 100-2221-E-327-010
  • AY100 (2011.07–2011.12): Introducing and Implementing HCI Techniques for a Cloud POS Platform. 2011 Industry-Academia Collaboration Grant (SME Tech Outreach), PI · Fongsin Computer Co., Ltd.
  • AY100 (2011.08–2011.09): Preliminary Study for the LBS Tour-Guide App. PI, Zhihuang Network Technology Co., Ltd.
  • AY99–100 (2011.04–2011.09): Evaluating Interactive Video-Based VR Applications from an Ergonomics Perspective. 2011 SME Technical Assistance Program, PI · Ministry of Economic Affairs · Farwin Technology Co., Ltd.
  • AY99 (2011.01–2011.03): Integrated Development of a Photo-Recognition Technology Platform. PI, Farwin Technology Co., Ltd.
  • AY99 (2010.07–2010.12): SME Technology Outreach Program — Introducing and Implementing Mobile HCI Technology. Recipient lab, academia-industry collaboration
  • AY99 (2010.08–2011.07): Building and Evaluating an Ontology-Based Air Traffic Controller Knowledge Learning System (I) (multi-year). NSC Grant, PI
  • AY99 (2010.07–2010.12): Feasibility Study on a Dutch Auction System for the Hotel Industry. PI, Zhihuang Network Technology Co., Ltd.
  • 2010 (2010.07.01–2011.02.28): Building a Beverage-Industry POS System Using the XDNA Platform. NSC Undergraduate Grant, Advisor · NT$47,000
  • 2010 (2010.07.01–2011.02.28): Building a Mobile Online Hotel Booking System Using Interface Design Principles. NSC Undergraduate Grant, Advisor · NT$47,000
  • 2010 (2010.06–2010.10): Effectiveness Evaluation and Policy Recommendations for the "Program for Developing World Class Universities and Research Centers". Researcher, Research, Development and Evaluation Commission, Executive Yuan
  • AY98 (2010.01–2010.06): Human-Factors System Usability Design for an Integrated Financial/Insurance Planning Advisory Platform. PI, Zhimeng Technology Co., Ltd.
  • AY98 (2009.12–2010.02): Application and Introduction of HCI Interface Technology. PI, Zhihuang Network Technology Co., Ltd.
  • AY98 (2009.10–2010.03): NTUST "Short-Term Domestic Scholar Visit" Program II. Visiting scholar
  • AY98–99 (2009.02–2011.01): MOE RFID Technology and Application Talent Cultivation Pilot Program (98–99 RFID Curriculum). PI
  • AY97–98 (2009.01–2009.12): Usability Evaluation of the moRich Mobile Financial Advisory System. 2009 Industry Park Grant, PI
  • AY97 (2008.02–2008.07): Student Achievement and Development Survey. PI (commissioned by the Dept. of Information Management, NKFUST) · NT$100,000
  • AY97 (2008.08–2010.07): Communication and Presentation of Static and Dynamic Flight-Safety Information — Subproject 4: Ontology-Based Flight Information E-Learning and Knowledge System (multi-year). NSC Grant, PI (inter-university project: NTHU / CYCU / USC)
  • AY97 (2008.04–2008.12): Southern Traditional Industry Technology Outreach Program. Recipient lab, academia-industry collaboration
  • AY96 (2007.02–2007.07): NTUST "Short-Term Domestic Scholar Visit" Program. Visiting scholar
  • AY97 (2008.07.01–2009.02.28): Building an Ergonomics-Based Mobile Equipment Inspection System. NSC Undergraduate Grant, PI · NT$47,000
  • AY96 (2007.11.01–2008.10.31): Promoting Information Dissemination via Interface Design and SOA — E-Government Document Exchange System Case Study. NSC Small-Business-University Grant, PI · Total NT$468,174
  • AY96 (2007.07.01–2008.02.28): Building a Mobile Nursing Information System. NSC Undergraduate Grant, PI · NT$47,000
  • AY95 (2006.08.01–2007.07.31): HCI Design for Building a Mobile Learning System. NSC Grant, PI · NT$500,000
  • AY95 (2006.07.01–2007.02.27): First Supplementary Teaching Material Grant, NKFUST — Building a Mobile Learning System for Statistics Course Support. PI · NT$30,000
  • AY95 (2006.07.01–2007.02.28): Building a Mobile Learning System for English Instruction. NSC Undergraduate Grant, PI · NT$47,000
  • AY95 (2006.07.01–2007.02.28): Building a Location-Based Mobile Positioning Service — Tourism Guide Case Study. NSC Undergraduate Grant, PI · NT$47,000
  • AY94/5 (2006.05.01–2007.04.30): Building a Successfully Operating Knowledge Management System from an Ergonomics Perspective. NSC Small-Business-University Grant, PI · Total NT$523,554
  • AY94 (2006.04.15–2006.06.15): NKFUST New Venture R&D Center Grant — Promoting Graduate Student Participation in Industry-Academia Collaboration. Advisor · NT$10,000
  • AY94 (2006.01.01–2006.12.31): NKFUST R&D Office Grant — Building a Mobile Course-Selection Satisfaction System Using Fuzzy Semantic Analysis. PI · NT$40,000
  • AY94 (2005.08.01–2006.07.31): Small Interface Design Principles for Smart Mobile Devices — Emergency Response Control Case. NSC Grant, PI · Total NT$484,000
  • AY93: HCI Research in Mobile Commerce — Online Bookstore Case (Liao Yu-Yun). NSC Undergraduate Capstone Grant, Advisor · NT$47,000
  • AY93 (2005.05–2005.07): Student Achievement and Development Survey. PI (commissioned by the Dept. of Information Management, NKFUST) · NT$100,000
  • AY94 (2005.05.01–2006.04.30): Development of LBS Services in Mobile Phone Interface Design. NSC Small-Business-University Grant, PI · Total NT$528,554
  • AY94 (2005.05.01–2006.04.30): Applying Technology Acceptance Theory to Support IT Product Marketing — Life Insurance Industry Case. NSC Small-Business-University Grant, Co-PI · Total NT$451,000
  • 2004 (2004.08.01–2005.07.31): Applying Knowledge Structures to Fault-Diagnosis Assistance Systems — Motorcycle Repair Shop Case. NSC Grant, PI · Total NT$460,500
  • 2004 (2004.07.15–2004.11.15): 2004 Satisfaction Survey on Environmental Complaint Handling and Public Applications Across Environmental Agencies. PI, Environmental Protection Administration, Executive Yuan · Total NT$620,000
  • 2004 (2004.02.01–2004.10.31): 2004 Environmental Policy Opinion Survey. PI, Environmental Protection Administration, Executive Yuan · Total NT$848,000
  • 2002 (2002.08.01–2003.07.31): Knowledge Structures in Expert System Interface Design. NSC Grant, PI · Grant No. 91-2213-E-147-001 · Total NT$469,900
  • 2001 (2001.08.01–2002.07.31): User-Cognition-Oriented Expert System Interface Development. NSC Grant, PI · Grant No. 90-2218-E-147-001 · Total NT$323,400
  • —: Reducing Human Error in Logistics Unit Maintenance: Recovery Management Mechanisms (II). NSC Grant, Research Assistant
  • —: Reducing Human Error in Logistics Unit Maintenance: Recovery Management Mechanisms (I). NSC Grant, Research Assistant
  • —: Rationality of Nuclear Power Plant Operating Procedures — Applying Procedural Control Decision Models. NSC Grant, Research Assistant
  • —: Cost-Benefit Evaluation of a Low-Emission Large-Bus Demonstration Program. Commissioned by the Environmental Protection Administration, Executive Yuan, Research Assistant
  • —: Standardized Data-Access Interface Research Based on STEP (ISO-10303) for Product Data Management Systems. NSC Grant, Research Assistant
Contact Information
  • Email: kwsu@nkust.edu.tw
  • Phone:+886-7-381-4526#12860 #34124
  • Address: No. 2, Zhuoyue Rd., Nanzi Dist., Kaohsiung City 811532, Taiwan(R.O.C.)(NKUST First Campus)

ABOUT THE LAB

Understanding People and Systems Through Ergonomics

The lab is part of the Department of Information Management at National Kaohsiung University of Science and Technology. Using human-centered design as our shared methodology, we train students to build a complete research skill set — from observing users, to quantifying behavior, to validating interaction design.

Research Philosophy

Research isn't just building models — it's understanding people

Every project starts from what actually happens when people use a system: how they look, where they hesitate, where they give up on a task. Before graduating, we want every student to have completed a full user-research cycle firsthand — observe, quantify, design, validate.

Research Focus

Four Research Directions

The four directions are independent yet mutually reinforcing: interface research provides the methodology, commerce and data analytics provide the application domains, and AI collaboration extends the work into the future.

01 · INTERACTION

Human-Computer Interaction Design

Studying the interaction relationship between systems and users, including interface usability evaluation, interaction flow design, and hands-on training in user research methods such as eye tracking.

02 · COMMERCE

Social Commerce

Combining e-commerce, marketing, and statistical analysis to study consumer behavior, trust-building, and purchase decisions on social platforms.

03 · DATA

Big Data Applications

Starting from the variety, velocity, and volume of data, learning how to turn massive datasets into business decision value, and validating hypotheses with statistics and machine learning.

04 · AI COLLAB

Human-AI Collaboration

Exploring modes of human-machine collaborative work that respond to low-volume, high-variety, flexible production and service needs, with attention to risk and trust in human-AI collaboration.

LAB EQUIPMENT

Lab Equipment Overview & Features

Equipment is organized around three research stages — observing users, quantifying behavior, and validating interaction design. Click a card to see full details.

Microsoft HoloLens 2

Hololens-2
Head-mountedMR Glasses
  • Lightweight design: HoloLens offers an intuitive interface that lets users easily control objects in a 3D environment, improving convenience and efficiency.
  • Intuitive UI/UX: subjects can intuitively control what they see while performing 3D interface operations.
  • Immersive experience: HoloLens lets users experience 3D imagery overlaid on the real world, creating a more authentic interactive experience.
  • Wide applications: used across many fields including healthcare, manufacturing, education, and design, improving efficiency and precision in each.
  • Powerful performance: equipped with advanced sensors and processors that process large volumes of data in real time for a smooth user experience.

Head-Mounted Eye Tracker

HeadE-2
Head-mountedEye Tracker
  • Lightweight system: zero burden for the wearer.
  • Easy to set up and carry: pairs with a laptop for on-site eye-tracking experiments anywhere.
  • Fast calibration: system calibration completes within 2 minutes.
  • Free-roaming eye tracking: subjects don't need to stay in a fixed position during experiments and can move freely within a 5m range.
  • Easy recording: immediately after the experiment, the system generates gaze-behavior video and data files, and exports recorded video and text logs for researchers to analyze.
  • Can integrate with a driving-simulator system via the Vizard SDK.

Desktop Eye Tracker

GP3-2
Eye Tracker

The system provides Python-based scripting for scenario design and development, and supports gaze-controlled applications. An API is available for developing gaze-controlled systems via Python, C++, or MATLAB. Data analysis includes time analysis, fixation analysis, ratio analysis, revisit counts, and mouse-click logging. Supports both static and dynamic video AOI (Area of Interest) analysis.

Facial Emotion Analysis

EI-2
Emotion AnalysisCERT

Faces reveal both conscious and unconscious reactions. Integrating Emotient FACET technology (formerly CERT), this system gives deeper insight into human emotional responses expressed through facial expression. It records facial expressions via a standard webcam, analyzes and computes results, and exports all raw data and metrics. Facial recordings can be batch-uploaded, and iMotions quickly extracts and integrates expression data, synchronizing everything on a shared timeline for export, import, analysis, and statistics.

High-Precision EEG Headset (Emotiv EPOC+)

Emotiv-2
EEGWireless Headset

Featuring 14 EEG channels plus 2 reference channels, this wireless headset delivers high-resolution, distinguishable neural signal processing. Rechargeable for extended use, it measures brainwaves through the scalp to analyze brain responses and perception. Applications include medical rehabilitation, clinical assessment, communications, sports science, robotics/control, automotive/aerospace, and systems integrated with eye trackers or other EEG devices.

MindWave Mobile EEG Headset

MindWave-2
Non-invasiveEEG

Built on NeuroSky's latest EEG-sensing technology, this device detects a subject's real-time cognitive and emotional state. It is entirely non-invasive with no side effects, and is certified by Taiwan's NCC, as well as FCC, CE, and SRRC standards. Using a Bluetooth interface paired with the NeuroSky chip, it streams 512 raw EEG samples per second and comes with an SDK for developing custom EEG algorithms, plus several bundled EEG applications.

HTC VIVE VR Headset

HTCVIVE-2
VR HeadsetVR

HTC Vive is a virtual reality headset co-developed by HTC and Valve Corporation. Using "room-scale" tracking, sensors turn a room into a 3D space, letting users naturally navigate and move around in virtual worlds and vividly manipulate objects with motion-tracked handheld controllers — delivering precise interaction, communication, and an immersive experience.

Apple Vision Pro

APPLEVISION-2
Head-mountedMR Glasses
  • visionOS spatial operating system: purpose-built for spatial computing, letting users open multiple floating windows at once and turn any living room or office into an endlessly extensible virtual workspace.
  • Top-tier visuals and audio: featuring micro-OLED display technology with per-eye resolution beyond 4K, plus precise spatial audio.
  • Powerful dual-chip design: an Apple M-series chip handles apps and computation while a dedicated R1 chip processes data from multiple cameras and sensors for near-zero-latency visuals.
  • EyeSight and Persona: the front display can show the wearer's eyes to others nearby; a facial-scan-based "Persona" can be used for FaceTime video calls.